Work is changing faster than the way we develop people with AI accelerating the pace. Human skills like problem‑solving, critical thinking, adaptability, collaboration, and relationship‑building are true differentiators.
Taproot’s new Human Skills at Work report, developed with support from PwC, explores how organizations can build these capabilities through experiential learning, including pro bono service, in today’s AI‑driven, gig‑shaped hybrid workplace.
Watch Taproot’s roundtable, recorded on April 13, 2026, to dive into the research findings and what they mean for growing human skills in an AI era. You’ll also hear from practitioners in L&D and CSR putting these insights into practice.
You will discover:
- A clearer understanding of which learning approaches most effectively build human skills
- Concrete examples of how leading organizations are redefining which human skills matter most as AI accelerates
- Firsthand accounts of how experiential learning builds capabilities that traditional training cannot simulate
- Ways to integrate pro bono service into learning and development strategies
In today’s world of work, human skills are essential. Organizations recognize the importance of these capabilities, yet many still rely on traditional learning methods that professionals say are less effective at developing crucial human skills.
Taproot’s new report highlights why pro bono service has the power to enhance both talent development and nonprofit capacity. These experiences place professionals in real world situations characterized by ambiguity, limited resources, diverse stakeholder needs, where they apply their expertise to strengthen nonprofits while building applied human skills.
Whether you lead learning and development, oversee CSR strategy, manage nonprofit teams, support workforce initiatives, or are working to strengthen how expertise is applied for social good, this conversation will challenge how you think about skill development in an AI-enabled world.
Meet our roundtable participants:
- Elaine Mason, Taproot’s Chief Strategy Officer
- Meryl Friedman, Taproot’s Senior Manager of Strategic Projects
- Carolina Forsyth, L&D Program Manager at Prudential
- Katie Merkel, MBA, Senior Manager of Global Health and Pro Bono Programs at Pfizer
- Marci Paino, Chief Learning Officer at Cisco