Scholarship Fund Client Impact Survey Development

Droste Mental Health Services is committed to making high-quality psychotherapy accessible to people who may otherwise be unable to afford it. Our Scholarship Fund and sliding scale model directly address one of the most significant barriers to accessing mental health care: cost.

A strong client impact survey will help us understand and demonstrate the difference this support makes. We want to capture not only how many people receive assistance, but what that assistance makes possible, including whether clients would have been able to access therapy without financial support, how quickly they were able to begin care, and how the experience has affected their wellbeing and ability to engage in treatment.

This information will strengthen our ability to evaluate and improve the program while providing compelling evidence of impact to current and prospective funders and donors. It will help us tell a more complete story about why accessible mental health care matters and why philanthropic support is essential to making that access possible.

Most importantly, the survey will give Scholarship Fund recipients an opportunity to share their experiences and help Droste better understand and respond to the barriers facing people seeking mental health care.

Droste has existing client communications, program information, and organizational materials that can provide context for the project. Our leadership and clinical teams will also identify the key questions and outcomes we need the survey to address.

We will provide the volunteer with background on the Scholarship Fund, our sliding scale model, the populations we serve, and the ways we currently communicate the program’s impact. We will establish a clear internal point of contact and provide timely feedback throughout the project.

The completed survey will be reviewed internally before implementation. Our team will administer the survey, analyze the findings, and use the results in program improvement, clinical quality efforts, funder reporting, grant applications, donor communications, and fundraising.

We are looking for someone who can help us develop a survey that produces meaningful data without placing an unnecessary burden on clients.

Organization Mission

Our mission is to provide accessible, affordable, and inclusive psychotherapy and trauma-informed counseling to New Yorkers in need. Rooted in the belief that true wellness comes from within, we are dedicated to empowering healing and resistance within each person we serve. We further this mission through compassionate, culturally responsive care and by investing in the future of mental health—offering comprehensive training programs and supporting the growth of interns and therapists in training.