Student Sponsors Partner Client Impact Survey Development

Droste Mental Health Services provides accessible, affordable, and inclusive psychotherapy and trauma informed counseling to New Yorkers in need. The Student Sponsors Partner program expands that mission by connecting young people with access to mental health services.

Developing a strong client survey will help us better understand whether and how SSP is making a meaningful difference for the young people we serve. The information collected will help us identify opportunities to improve the client experience and strengthen clinical and programmatic practices.

The data will also help us demonstrate the impact of SSP to current and prospective funders. Having consistent, meaningful outcome and experience data will strengthen our ability to communicate the value of the program, support future funding opportunities, and demonstrate responsible stewardship of resources.

Most importantly, this project will give young people a structured opportunity to share their experiences and help shape the services they receive. Their feedback will inform both clinical excellence and the continued development of a program designed to meet their needs.

Droste has already developed a client survey for another youth focused program that can serve as a foundation for this project. We will provide the volunteer with the existing survey, relevant information about the SSP program, and context about the population we serve and the outcomes we hope to understand.

Our leadership and clinical teams will provide input on the information that is most important to capture, including client experience, engagement, access, and indicators of impact. We will have a clear internal point of contact for the volunteer and will provide timely feedback throughout the process.

The completed survey will be reviewed internally before implementation, and our team will be responsible for administering the survey, reviewing results, and incorporating findings into program planning, clinical quality improvement, funder reporting, and fundraising materials.

We are looking for someone who can help us balance meaningful data collection with a survey experience that is appropriate, accessible, and manageable for young clients.

Organization Mission

Our mission is to provide accessible, affordable, and inclusive psychotherapy and trauma-informed counseling to New Yorkers in need. Rooted in the belief that true wellness comes from within, we are dedicated to empowering healing and resistance within each person we serve. We further this mission through compassionate, culturally responsive care and by investing in the future of mental health—offering comprehensive training programs and supporting the growth of interns and therapists in training.