Website Development

Relevant Skills

Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB) QA Testing User Experience Design Web Frontend (JS, HTML, CSS, etc.)

Published Date

Posted August 04, 2026

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Community Development

WCAG 2.1 AA Accessibility Audit for Open-Source Portal

Project

Remote

Pinpoint 311

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A manual accessibility audit of the resident-facing reporting portal and the staff dashboard against WCAG 2.1 Level AA. The review will cover keyboard-only navigation, screen reader testing (NVDA/VoiceOver), focus management, form error handling, interactive components, and map interactions. Deliverable: a findings report mapping issues to WCAG criteria with severity and recommended fixes. Additional details available.

This audit will help ensure residents with disabilities can reliably submit service requests and help municipalities meet ADA and Section 508 obligations. Because Pinpoint 311 is free and open-source, fixes will improve accessibility for every town that deploys the platform, directly expanding equitable access to municipal services.

We already run automated accessibility checks in CI and have built toward WCAG 2.1 AA, but have not had an independent human review. The codebase is React/TypeScript and includes multi-step forms, photo upload, and an interactive map. We will collaborate with the volunteer to share context and access; specifics will be provided and the codebase is open source.

Pinpoint 311

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Location

West Windsor, US-NJ

Timezone

America/New_York

Website

https://pinpoint311.org

Member Since

Jul 2026

Completed Taproot Plus Partnerships

Organization Mission

Pinpoint 311 makes modern municipal service request technology available to towns that cannot afford it. Commercial 311 systems cost five figures a year, so in small and financially distressed municipalities residents still report potholes, broken streetlights, and water issues by phone call and paper form — or never report them at all. We build and maintain a free, open-source 311 platform that any municipality can run on its own infrastructure, so residents get a modern way to reach their local government regardless of their town's budget.

Program Focus Areas

Technology

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