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Operations Management

Relevant Skills

Accounting Business Analysis Operations Management Project Management System Administration

Published Date

Posted May 19, 2026

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Health & Nutrition

Insurance Billing (Availity) Application Audit and Action Plan

Project

Remote

Droste Mental Health Services

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* 1 person has applied to this opportunity

We are seeking a volunteer with expertise in medical billing and healthcare administration to help us troubleshoot our Availity application process. Currently, we face delays/denials that prevent us from billing insurance for our psychotherapy services.

The volunteer will:
- Review our current Availity application and enrollment steps.
- Analyze correspondence from insurance providers to identify specific causes of approval delays or denials.
- Produce a clear, prioritized action plan and a step-by-step checklist for our team to follow to resolve these issues and re-submit for billing.

Getting Availity approval will enable us to bill insurance, helping us provide more accessible, affordable, and trauma-informed psychotherapy to New Yorkers. This will support client access, strengthen our financial sustainability, and help grow training opportunities for interns and therapists in training.

We will share our Availity account details, application materials, and any correspondence during volunteer interviews and be available to answer questions. Volunteers will deliver a prioritized set of next steps and documentation requests that our team can implement to move the approval forward.

Droste Mental Health Services

Reliable Responder

5-Star Nonprofit

Location

New York, US-NY

Website

https://www.drostemhservices.org/

Member Since

Dec 2025

Completed Taproot Plus Partnerships

Organization Mission

Our mission is to provide accessible, affordable, and inclusive psychotherapy and trauma-informed counseling to New Yorkers in need. Rooted in the belief that true wellness comes from within, we are dedicated to empowering healing and resistance within each person we serve. We further this mission through compassionate, culturally responsive care and by investing in the future of mental health—offering comprehensive training programs and supporting the growth of interns and therapists in training.

Program Focus Areas

Low-Income Communities

Mental Health & Wellness

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