Salesforce and Payment Gateway Integration Recovery

Skateistan is an award-winning international non-profit organization that empowers children through skateboarding and creative education. To keep our global operations running smoothly, we are looking for a dedicated IT Specialist and Salesforce Expert to help maintain our infrastructure. The main project is to revive endpoints between Salesforce and the donation platforms (PayPal and Stripe) after domain loss. By streamlining our technical systems, you ensure that more of our resources go directly to the programs and the children we serve. We’re looking for a volunteer to assess our current Salesforce setup and identify solutions for its current integrations. Once the volunteer implements the recommended changes, we’d like a brief training session and/or documented guidelines to follow so that we can maintain the CRM going forward.

You will be supporting a passionate team dedicated to making a real-world impact -on and off the board! This is a chance to apply your high-level technical skills to a cause that changes lives every day. Check us out on socials @skateistan, and on our website skateistan.org for more information about what your support will be contributing to.

We need support with the following: Systems Integration: Troubleshooting and refining payment webhooks to ensure consistent donation flows between the payment platforms and records created on Salesforce. CRM Optimization: Assisting with Salesforce CRM configurations and ensuring data flows correctly between our platforms. Security & Connectivity: Implementing verified connections between 3rd party services and AWS, while auditing overall data security protocols. Infrastructure Management: Facilitate a seamless domain management and oversee cloud environment stability. The work may require 2-5 hours per week for up to 12 weeks.

We've been relying on Salesforce for many years and the infrastructure surrounding the CRM has developed significantly. The APIs linked the donation platforms to Salesforce are a priority at the moment and we'd like to revive the donation portals integrations asap.