Website Architecture and UX Design

We seek a web designer to create structure and design options for our nonprofit website. We use the HubSpot platform and need to create a better flow and align with our mission and brand. The volunteer should assess and incorporate our goals and needs and consider our key audiences. The designer should also assess our technical capabilities. The project's deliverable is a draft of architecture and design concepts that we can easily share with a web developer volunteer or a member of our team who will use the guide to create our new site.

Our work will take place over multiple meetings in six to nine weeks. In our first meeting, the volunteer should interview us about our desired features, our web capabilities, and our technical expertise. Then, they'll synthesize the information into a requirements briefing. We'll engage in various check-ins, where a member or members of our team will provide feedback. The volunteer will audit our current site to create a draft of site architecture and design options including wireframes, site structure, and other visual elements.

This website redesign is a critical step in advancing Global Lyme Alliance’s mission to cure Lyme and other tick-borne diseases while supporting patients and raising awareness. Our website is often the first place patients, caregivers, donors, and partners turn for trusted information—so it must clearly reflect who we are, what we do, and the urgency of our work.

By helping redesign and strengthen our digital presence, volunteers will directly improve how we educate the public, connect patients to resources, and inspire supporters to take action. A more intuitive, accessible, and mission-aligned website will make it easier for someone newly diagnosed to find clarity instead of confusion, for families to access support, and for donors to understand the impact of their contributions.

Your work will have a real and lasting impact. You’ll help transform a website into a powerful tool for awareness, engagement, and change—one that amplifies groundbreaking research efforts, elevates patient stories, and mobilizes a global community committed to ending Lyme disease.

This is a unique opportunity to use your skills to create something meaningful and visible. Every improvement you make will help ensure that more people find answers, feel supported, and get involved in the fight against Lyme disease. Join us in building a digital experience that truly reflects the hope, urgency, and impact of our mission.

We have already thought about and are prepared to brief you about our current website platform, budget restrictions for the rebuild, our branding collaterals and norms, and information about our stakeholder groups and target audiences. We've also compiled some photos and have some language developed that we will share with you and samples of sites we like.